Effective Date: 27 October 2025
At Videotto, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below and consent to our collecting, using, and sharing your information as described here.
Remember that your use of Videotto's Services is at all times subject to our Terms of Services, which incorporates this Privacy Policy. Any terms used in this Policy without defining them have the definitions given to them in the Terms of Services.
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you by placing a notice on the Videotto website, by sending you an email, and/or by some other means. Please note that if you opt not to receive legal notice emails from us (or haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all the changes.
This Privacy Policy covers how we treat personal data ("Personal Data") that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes terms like "personally identifiable information" or "personal information" under applicable data privacy laws. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.
We collect and have collected over the past 12 months the following categories of Personal Data solely for the purposes described in this Privacy Policy:
We do not collect names, phone numbers, mailing addresses, or full payment details. All payment processing is handled by Stripe, Inc. ("Stripe"). For more information, please see Stripe's privacy policy.
We use your Personal Data for the following business purposes:
We will not collect additional categories of Personal Data or use your Personal Data for materially different, unrelated, or incompatible purposes without providing notice.
We disclose your Personal Data to the following categories of service providers and other parties:
We use only essential cookies to enable you to log into secure areas of our Services and maintain your session. Disabling cookies in your browser may make certain features or services unavailable (e.g., staying logged in).
No Advertising or Retargeting Cookies: We do not use cookies for personalized advertising or cross-site tracking.
Do Not Track: Our Services do not respond to Do Not Track signals.
We seek to protect your Personal Data from unauthorized access, use, or disclosure, using appropriate physical, technical, organizational, and administrative security measures—relying on AWS's security protocols and encryption. You should also protect your account by using strong passwords and logging out after your session. While we work to protect your data, no method of transmission over the internet or storage is entirely secure.
We retain Personal Data as long as necessary to provide our Services or as needed for our business or legal obligations. Specifically:
We may retain data longer if required by applicable law, or for legitimate business interests such as dispute resolution or auditing. Data may also be stored in an aggregated or anonymized format.
We do not knowingly collect Personal Data from children under 16 years of age. If we learn that Personal Data from a child under 16 has been collected, we will delete it as quickly as possible. If you believe a child under 16 may have provided Personal Data, please contact hi@videotto.com.
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
To exercise your rights, see "Exercising Your Rights under CPRA" below. If you have questions about whether these rights apply to you, contact us at support@videotto.com.
To make a request under the CPRA, you must send us a notice that:
You do not need an account with us to submit a request. We will not charge a fee unless your requests are excessive or repetitive, in which case we will let you know in advance. We aim to respond within the timeframe required by applicable law.
If you authorize an agent to act on your behalf, we may request written proof of this authorization.
Videotto is based in Singapore and complies with the Personal Data Protection Act (PDPA). If you live outside Singapore or California, please note that your data is stored on AWS servers in Singapore, and any Personal Data you provide will be processed under Singapore law.
If you reside in the European Economic Area (EEA), Switzerland, or the UK, certain additional rights may apply, including the right to access, delete, or correct your data, and the right to restrict or object to some processing. We do not currently transfer or process your data outside Singapore except as necessary to provide our Services; if we do, we will take appropriate safeguards as required by law.
By using Videotto, you consent to the collection and transfer of your Personal Data in and to Singapore. If you have questions about your data rights in your jurisdiction, please contact hi@videotto.com.
If you have any questions or comments about this Privacy Policy, how we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us:
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting to videotto.com, and continued use of the Services after any changes indicates your acceptance of the new policy.